Tag Archives: Consumer

Commercial and Consumer Warranties: A Primer

As Tommy Callahan asks his customers in the high-brow ‘90s movie, Tommy Boy, “why would somebody put a guarantee on a box?”  What does it mean and why it is useful?  This post provides a high-level primer on commercial and consumer warranties on products.… Continue reading this entry

Car Dealers Lose Negotiating Leverage & Profits…and Like it

The Chicago Tribune recently ran a story that will in large part not surprise anyone – car buyers are armed with more information before they walk onto a lot than ever before. But there are some aspects about the article that will surprise people. For example, at least some dealers like having customers who are … Continue reading this entry